OUR CORE STRENGTHS
• Elite Team: Seasoned gaming professionals worldwide covering
full-cycle development including design, programming, art, and audio.
• End-to-End Control: Complete in-house capabilities from
concept design to global publishing.
• Data-Driven: Continuous gameplay optimization through
player analytics and A/B testing.
WHY CHOOSE US?
In the gaming industry, we've become a trusted choice for players and partners worldwide through cutting-edge development technology, outstanding visual artistry, precise marketing strategies, and player-first service.
Corporate Vision
To be the world's most innovative and beloved game creator, redefining interactive entertainment through technology and art. We build extraordinary virtual worlds where games spark joy, connect people, and inspire creativity. By pushing boundaries in tech and storytelling, we elevate gaming into a cultural force that shapes the future.
Corporate Recruitment Information
Games here aren't just products - they're worlds you create. We're passionate innovators breaking boundaries through code and art. Join us to collaborate with experts, get full creative support, and grow your career while shaping gaming's future together.
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Game Product Operations
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Community Operations
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Brand Marketing Manager
01. Game Product Operations
Managed game user lifecycle, driving acquisition/retention/monetization strategies; planned online events to boost engagement; optimized operations via user behavior analysis and A/B testing.
- 3+ years of game operations experience, proficient with mainstream data analytics tools.
- Expertise in user acquisition or community management.
- Successful case studies preferred.
02. Community Operations
Build and nurture gaming communities, cultivating core fan bases; organize UGC campaigns to encourage player co-creation; serve as the bridge between developers and users by handling player feedback.
- Hardcore gamer with deep understanding of gaming community culture.
- Proficient in meme culture and viral content, with experience managing social media accounts.
- Multilingual abilities a plus.
03. Brand Marketing Manager
Develop annual marketing strategies including IP collaborations/cross-industry partnerships/KOL campaigns; lead viral marketing initiatives; manage social media channels to produce trending content.
- 5+ years in marketing with proven breakout campaigns in gaming/digital industries.
- Expertise in short-video scripting or event marketing.
- Adaptable to diverse communication styles.
Billionaire Skills: Cash Quest
The world is not always smooth sailing. Market fluctuations, sudden disasters, tricky customers, fierce business competition... These endless challenges will constantly test your adaptability, making the gameplay thrilling and unpredictable.
Epic Achievements
We pour our passion into every pixel, crafting immersive worlds and unforgettable gaming experiences. Our player community is the wellspring of our innovation, inspiring us to constantly push boundaries and deliver joy, time and again.
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What Our Players Say
"This game's world-building is incredible! I was completely immersed, and
the storyline had me hooked. The dev team is seriously talented! -
PhantomStriker"
"I always find new joy in your games, and the community vibe is amazing.
Thanks for creating such fantastic experiences, eagerly awaiting your next
big release! - DiehardFan_Lily"
What Do These Terms Cover?
These Terms of Service ("Terms") are a legally binding agreement between
You, the end-user ("You," "Your," or "User"), and FAUNA TECH INC. ("Company
Entity," "We," "Us," or "Our"), located at 1300 E9TH ST STE 1205 CLEVELAND,
OH 44114. These Terms govern Your access to and use of all services,
products, content, and functionalities provided by Company Entity. This
includes Our official websites, mobile applications, casual games, and any
other services accessible through Our platforms (collectively, the
"Services").
Before You use the Services, is it crucial that You read and
understand these Terms thoroughly? Yes, by accessing or using the Services
in any way, You explicitly signify Your unwavering acceptance and agreement
to be fully bound by these Terms. This forms a binding contract.
What if You disagree with these Terms? If You disagree with any part
of these Terms, You must immediately stop all use of the Services.
I. AM I ELIGIBLE TO USE THE SERVICES?
Your right to use the Services depends on meeting certain eligibility
criteria.
(I) What is the Minimum Age to Use the Services, and Is Parental
Consent Needed?
To use the Services, must You be at least thirteen (13) years old,
or such higher age as may be required in Your jurisdiction for consent to
process personal data or access similar online services? Yes. This age
restriction is in place for legal compliance and to protect younger users.
If You are under the relevant minimum age required in Your jurisdiction, You
must not use Our Services or provide any personal data.
For users who are under the age of eighteen (18) but have reached
the minimum age specified above for Your jurisdiction, is parental or legal
guardian consent required before using Our Services? Yes, this is an
absolute prerequisite if You are considered a minor in Your jurisdiction but
are above the minimum age to use the Services. Your parent or guardian must
review and agree to these Terms on Your behalf and accept responsibility for
Your use, including any financial obligations. Company Entity may request
proof of such consent. We are committed to complying with applicable laws
concerning minors' online activities and aim to create a safe digital space.
(II) Is Account Registration Required, and What About My
Information?
Do some Services require an Account? Yes. During registration, You
must provide accurate, complete, and current personal information as
prompted. This may include Your name, date of birth, email address, mobile
number, and a secure password. Is it essential that this information remains
truthful and current? Yes, as it's fundamental to Your interaction with Us.
Are You responsible for Your Account's confidentiality? Yes, solely
and exclusively. You must not share Your Account details, especially Your
password. You are fully accountable for all activities under Your Account.
Will Company Entity be liable for losses if You fail to protect Your Account
information? No. You must take precautions like using strong, unique
passwords and enabling two-factor authentication if available. You must
notify Us immediately of any suspected unauthorized Account use via
[email protected].
(III) Must I Comply With Laws When Using the Services?
When using Our Services, are You required to comply with all
applicable laws and regulations? Yes, strictly. This includes all applicable
local, national, and international laws, statutes, ordinances, rules, and
regulations in the jurisdiction from which You access the Services or where
You reside. This covers, without limitation, laws regarding online conduct,
data privacy and protection, intellectual property rights, consumer rights,
and anti-spam legislation.
Is using Our Services for illegal or inappropriate activities
prohibited? Yes, absolutely. Prohibited activities include, but are not
limited to: intellectual property infringement (unauthorized use of
copyrighted materials, trademarks); harassment of other users (sending
abusive messages, threats, cyberbullying); and disseminating harmful or
illegal content (promoting violence, hate speech, discrimination, child
endangerment, or other illegal acts). By using Our Services, You warrant You
will abide by all applicable laws and not use them for illegal or unethical
behavior. Company Entity reserves the right to cooperate with law
enforcement authorities as required or permitted by applicable law.
(IV) What is the Nature of My Account? Is It Transferable?
Are User Accounts for personal use only? Yes, exclusively. This
means You are not permitted to transfer, sell, lease, or share Your Account
with any third parties. Sharing Your Account can lead to security breaches
and violations of these Terms.
What happens if unauthorized third-party use of Your Account is
detected? We reserve the right to suspend or terminate the Account without
notice and take measures to protect other users.
(V) What Kind of License Do I Get to Use the Services? Are There
Restrictions?
Do We grant You a license to use the Services? Yes, a limited,
non-transferable, non-exclusive, revocable license for personal,
non-commercial entertainment purposes only, subject to these Terms.
Are You prohibited from using the Services for commercial activities
without Our prior written consent? Yes. Commercial activities include, but
are not limited to: streaming Our games for profit (beyond what platform
policies might permit for individual creators, unless We explicitly
authorize it); using game content in advertising without permission; and
creating derivative works for commercial gain. By using Our Services, You
confirm You meet eligibility criteria and agree to these license
limitations. We may update eligibility terms, and You must review them
regularly.
II. WHAT SERVICES DOES COMPANY ENTITY PROVIDE?
(I) What Kind of Content and Offerings Can I Expect?
What does Company Entity offer? A diverse range of casual gaming
services, including game downloads, seamless installations, online gaming
experiences, and in-game purchase options for virtual items and currency.
Are We dedicated to enhancing Our Services? Yes, by introducing new game
content, optimizing performance, and enriching gameplay regularly. Our aim
is to deliver high-quality entertainment.
(II) Can the Services Change Over Time?
Do We reserve the right to modify the Services? Yes, We can change
the content, functions, and rules of the Services based on business needs,
technological advancements, market trends, or user feedback. Such changes
may involve adjustments to gameplay mechanics, updates to Virtual Items and
Currency, and modifications to service fees.
Will We notify You of such changes? We will make reasonable efforts
to notify You in advance through in-app notifications, emails, or website
announcements. If You continue to use the Services after changes are
implemented, will it be deemed Your acceptance? Yes. It is Your
responsibility to stay informed by reviewing updated Terms.
III. WHAT IS THE EXPECTED CODE OF CONDUCT? 🔻
If Company Entity determines You have violated Our code of conduct, do
We reserve the right to take action? Yes, at Our sole discretion.
Actions may range from restricting access to content or features to
suspending or terminating Your Account and prohibiting Your use of some
or all Services. This code is designed to create a safe and respectful
environment.
When using the Services, what behaviors must You avoid?
· Disseminating Inappropriate Content: Are You prohibited from
transmitting or posting offensive content? Yes. This includes content
that is harmful, threatening, abusive, harassing, defamatory, vulgar,
obscene, hateful, pornographic, or discriminatory. Use respectful
language when interacting with others.
· Infringing on Others' Privacy: Without explicit written
consent, are You permitted to disclose other users' personal
information? No. Personal information includes names, contact details,
location, etc. However, You may share Your own personal information at
Your own risk.
· Infringing on Intellectual Property Rights: Must You avoid
infringing any party's intellectual property? Yes. Do not upload or
distribute copyrighted content without authorization (e.g., pirated
games, unauthorized music/movies). Are You allowed to copy, modify, or
reverse-engineer Our game software or content without Our written
permission? No.
· Engaging in Illegal Activities: Are You prohibited from using
Our Services for illegal activities like illegal gambling, money
laundering, or fraud? Yes, strictly. Do not organize or participate in
illegal groups or activities via Our platforms.
· Disrupting Game Fairness (Cheating): Must You avoid cheating?
Yes. This includes using cheats, exploits, or unfair means to gain an
advantage, manipulating game results, or undermining fair play.
· Abusing Services for Commercial Gain: Are You permitted to
conduct unauthorized commercial activities? No. This includes
unauthorized in-game advertising or selling virtual items for real-world
currency without permission.
· Interfering with Service Operation: Must You refrain from
interfering with or disrupting Our Services? Yes. This includes hacker
attacks, sending spam, or attempting unauthorized server access.
If We reasonably believe You've breached these Terms, may We
take immediate action? Yes, including terminating Your Account and
deleting it. In case of termination, will You receive a refund for
virtual currency or items? No, Company Entity and third-party payment
providers will not issue refunds for virtual currency or items earned or
purchased.
IV. WHO OWNS THE INTELLECTUAL PROPERTY IN THE SERVICES?
Is all content within the Services protected by intellectual property laws?
Yes, including game software, text, graphics, audio, video, trademarks, and
logos. Are Company Entity or Our licensors the rightful owners? Yes.
Without Our prior written permission, are You prohibited from
certain activities? Yes, including:
· Copying, modifying, adapting, translating, reverse-engineering,
decompiling, or disassembling any content within the Services.
· Distributing, selling, leasing, licensing, or transferring the
content of the Services in any form.
· Using the content of the Services for commercial purposes.
· Removing or tampering with any copyright notices, trademark logos,
or other intellectual property notices.
Do We grant You a license to use Service content? Yes, a limited
license for personal entertainment purposes in accordance with these Terms
during Your use of the Services. This does not give You ownership rights. Do
We reserve the right to analyze data generated during Your use of Services?
Yes, to improve service quality, but We will handle Your data according to
Our Privacy Policy.
V. HOW IS MY PRIVACY PROTECTED?
Do We value Your privacy and commit to protecting Your personal information?
Yes, highly. For detailed information on how We collect, use, store, and
safeguard Your personal data, what should You do? Please refer to Our
"Privacy Policy." By using the Services, do You consent to the processing of
Your personal information as described there? Yes, this includes
understanding how Your data is processed in compliance with applicable data
protection and privacy laws.
Do We implement security measures? Yes, reasonable technical and
organizational measures (secure servers, encryption, access controls,
monitoring). However, can We guarantee absolute security of information due
to the internet's nature? No. You should take precautions like using strong
passwords and being cautious when sharing personal information.
VI. WHAT ARE IN-GAME VIRTUAL ITEMS AND CURRENCY? 🔻
(I) What is the Nature of Virtual Items and Currency?
Are in-game virtual items ("Virtual Items") and virtual currency
("Virtual Currency") intended for use solely within the games? Yes. Do
Virtual Items and Currency have real-world monetary value or can they be
exchanged for real currency? No. They are designed to enhance Your
gaming experience but have no value outside the game. You receive a
limited license to use them.
(II) What are the Rules for Purchasing and Using Them?
Can You use real money to purchase Virtual Currency for
acquiring Virtual Items? Yes. Is this purchase subject to these Terms
and specific regulations on purchase pages? Yes. Before purchasing,
should You review purchase information carefully? Yes. Are all purchases
final and non-refundable (subject to applicable consumer rights)? Yes,
once completed, You cannot cancel or request a refund, except where
mandatory applicable consumer protection laws in Your jurisdiction
provide a right of withdrawal or refund under certain conditions, which
You may waive if You consent to immediate performance and acknowledge
loss of such right where permitted by law.
(III) How are Virtual Items and Currency Managed?
Do We have the right to adjust the quantity, value, acquisition
methods, and usage rules of Virtual Items and Currency? Yes, according
to operational needs. Will We try to notify You of such adjustments?
Yes, through in-app notifications, emails, or website announcements. Do
We reserve the right to manage, regulate, control, modify, and delete
Virtual Items and Currency? Yes. Will We be liable for any losses caused
by these adjustments? No, as they are made for the overall gaming
experience.
(IV) What Happens to Virtual Items if My Account is Terminated?
If Your Account is terminated for violating these Terms or other
reasons, what happens to Your Virtual Items and Currency? They will be
considered automatically forfeited. You will lose all rights to them,
and We can dispose of them without compensation.
VII. WHAT IS THE REFUND POLICY?
Are all purchases made on Our gaming platform (virtual items, currency,
subscriptions, DLC) final and non-refundable? Yes, generally, except where
mandated by applicable consumer protection laws in Your jurisdiction. This
policy applies regardless of dissatisfaction, change of mind, or accidental
purchase, subject to those mandatory rights. Should You carefully consider
purchases beforehand? Yes.
What if You encounter technical problems during purchase resulting
in payment anomalies (e.g., duplicate charging)? Contact Our customer
service team promptly. Will We investigate? Yes. If confirmed, will We
provide refunds? Our standard practice is not to provide monetary refunds
unless legally required. Instead, We will ensure You receive the
corresponding virtual items/currency or correct the abnormal payment. For
example, if charged twice for one item, We may provide an additional item or
refund the extra charge, at Our discretion and in line with legal
obligations.
VIII. HOW CAN THE SERVICE OR MY ACCOUNT BE TERMINATED? 🔻
(I) Can I Terminate My Use of the Services?
Do You have the right to stop using Services at any time? Yes.
How can You terminate Your Account? Through the account management
function in the app or by contacting customer service.
What happens after Account termination? You will lose access to
all data and information associated with the Account, including game
progress, Virtual Items, and Currency. Is this data recoverable? No.
Exercise caution.
(II) Can FAUNA TECH INC. Terminate My Services or Account?
If You violate these Terms, engage in illegal activities, or
seriously disrupt Service operation, do We have the right to terminate
Your Account and Services without prior notice? Yes. For instance, using
cheats or engaging in illegal activities will lead to immediate action.
What if We need to terminate Services for business or technical
reasons? We will notify You in advance (e.g., via in-app notices, email,
website). We will try to provide data migration or other solutions (if
possible) to minimize impact.
What happens after Service termination? Your license to use the
Services expires, and You must stop. Will We be liable for losses caused
by termination? No, except as required by law.
IX. ARE THERE ANY DISCLAIMERS REGARDING THE SERVICES?
(I) Is Service Availability Guaranteed?
Do We strive for continuous availability? Yes. Do We guarantee
Services will be accessible at all times on all devices? No. Services may
experience interruptions, delays, or unavailability due to regular
maintenance, upgrades, or technical failures (server crashes, bugs, network
outages). May We provide timely notice for unexpected interruptions? Not
always.
(II) Is the Content Provided Accurate?
Do We try to ensure accuracy of information in the Services? Yes. Do
We provide any express or implied warranties regarding content accuracy,
completeness, or timeliness? No. Content may have errors. Are We liable for
losses from Your reliance on Service content? No.
(III) What About Third-Party Content and Links?
May Services contain third-party content or links? Yes. Are We
responsible for the accuracy, legality, or security of such third-party
content? No. When You access third-party content or links, do You do so at
Your own risk? Yes. Their terms and policies may differ.
(IV) Do I Assume Risks When Using the Services?
Do You assume all risks associated with using the Services? Yes. Are
Services provided "as is" and "as available," without any warranty? Yes,
this includes warranties of merchantability, fitness for a particular
purpose, and non-infringement.
Are We liable for direct, indirect, incidental, special, or
consequential losses from Your use of Services? No, unless required by law.
For example, if technical problems cause data loss, We are not responsible
for compensation, unless legally obligated. This limitation of liability
applies to the fullest extent permitted by applicable law in Your
jurisdiction.
X. HOW ARE DISPUTES RESOLVED, AND WHAT LAW GOVERNS?
(I) What Law Governs These Terms?
Are these Terms governed by the laws of [the applicable law region]?
Yes, without regard to its conflict of law principles, unless mandatory
provisions of Your local law require otherwise and cannot be contractually
overridden.
(II) How Will Disputes Be Resolved?
If a dispute arises, should both parties first attempt friendly
negotiation? Yes, through direct communication with Our customer service. If
negotiation fails, where will disputes be resolved? Unless mandatory local
law gives You the right to bring proceedings in Your local courts, You agree
that disputes will be submitted to the courts of [the applicable law
region]. This may also include alternative dispute resolution like mediation
or arbitration if mutually agreed. During dispute resolution, must both
parties continue to abide by other provisions of these Terms? Yes.
XI. ARE THERE ANY OTHER IMPORTANT PROVISIONS?
(I) What if Part of These Terms is Unenforceable (Severability)?
If any part of these Terms is found invalid, illegal, or
unenforceable, will it affect the other parts? No, the remaining parts will
remain valid. We will try to modify the invalid part to comply with law, or
it will be separated without affecting the rest.
(II) What if We Don't Enforce a Right Immediately (Waiver)?
If We fail or delay in exercising any rights under these Terms, does
it mean We waive those rights? No. Not enforcing a provision once doesn't
prevent future enforcement. We reserve the right to enforce all rights at
any time.
(III) Can These Terms Be Amended?
Do We have the right to amend these Terms at any time? Yes. Will
amended Terms be announced on designated channels (in-app, website)? Yes.
Will they take effect after a reasonable period (e.g., 15 days), or as
otherwise required by applicable law? Yes. If You continue using Services
after amendment, does it indicate Your acceptance? Yes. Is it Your
responsibility to check Terms regularly? Yes.
(IV) How Will Notices Be Sent?
Can notices from Us be made through in-app notifications, emails,
text messages, or website announcements? Yes. Are notices considered
delivered upon sending? Yes. Are You responsible for regularly checking for
notice information? Yes.
Do these Terms constitute the entire agreement between You and
Company Entity regarding Service use? Yes, superseding previous agreements.
If You have questions, how can You contact Us? Via [email protected]
or at 1300 E9TH ST STE 1205 CLEVELAND, OH 44114.
Understanding Your Privacy at The FAUNA TECH INC.
Welcome to the vibrant gaming universe created by FAUNA TECH INC.! We
believe that an exceptional gaming experience is built on a foundation of
trust. Your privacy is not an afterthought; it is a core principle
integrated into everything we do.
We've designed this comprehensive guide in a straightforward
question-and-answer format to demystify how we handle your information. It
is a living document, and our commitment is to keep it clear, honest, and
reflective of our practices.
Section 1: The Basics
What is this Privacy Policy and why should I read it?
This Privacy Policy is our pledge of transparency to you. It is a
detailed explanation of what information we collect when you use our games
and associated services (collectively, our "Services"), the specific reasons
why we collect it, and the robust measures we take to use, manage, and
protect it.
Reading this document is crucial because it empowers you. It ensures
you understand your rights regarding your personal data and our
responsibilities as its custodian. By downloading, accessing, or playing our
games, you are agreeing to the practices we describe here. Our goal is for
you to feel completely informed and confident, allowing you to immerse
yourself in our games with total peace of mind.
Section 2: The Information We Collect 🔻
What kind of information do you collect about me?
To create and maintain the high-quality, stable, and engaging
Services you expect, we need to collect certain types of information. We
are guided by the principle of data minimization, meaning we only
collect what is necessary for legitimate, specified purposes.
The information we gather falls into four main categories:
1.Personal Details You Voluntarily Provide: This is information
you actively give us, for instance, when creating an account.
2.Gameplay Information: This is data automatically generated as
a direct result of you playing our games.
3.Technical Data: This is information automatically collected
from your device and network to make the game work.
4.Third-Party Information: In specific cases, this is data we
receive from our trusted partners who help us run our Services.
What personal details do I need to provide, and why?
When you register, make purchases, or contact our support team,
we ask for specific information. This is essential for managing your
account, providing customer service, and securing your in-game assets.
▶ Identity & Contact Information: Your name or nickname and
email address.
* Why we need it: Your nickname is your identity in the game.
Your email address is the primary key to your account. It's crucial for
verifying your identity, helping you reset your password if you forget
it, sending critical security alerts (like a login from a new device),
and delivering important service announcements.
▶ Account Credentials: The username and password you choose.
* Why we need it: This combination is what protects your account
from unauthorized access. We store your password in a highly secure,
hashed format that is unreadable even by us. We urge you to use a
strong, unique password that you don't use for other services.
▶ Demographic Details: Your date of birth and gender.
* Why we need it: Your date of birth is vital for age
verification. It allows us to ensure our Services are age-appropriate
and to comply with global regulations designed to protect younger
players. Gender information is used on an aggregated and anonymous basis
to help us understand our player community better and to tailor more
relevant content and features.
▶ Payment Information: When you buy something in our game, our
secure payment partners process information like payment account
identifiers, transaction IDs, and purchase history.
* Why we need it: This is purely for processing your
transactions securely and providing you with a record of your purchases.
Crucially, we do not see, receive, or store your full credit card
number, CVV code, or other highly sensitive financial details. This
information is handled exclusively by our payment partners, who are
certified to meet the highest industry security standards (like
PCI-DSS).
▶ Social Media Logins: If you choose to log in using a social
media account (e.g., from Facebook or Google), we may receive your
public profile information, such as your nickname, email address, and
profile picture.
* Why we need it: This offers you a convenient, one-click way to
create an account and log in. The process uses secure protocols like
OAuth, which means you never share your social media password with us.
You are always shown a permission screen by the social media platform
that details exactly what information will be shared, and you have full
control to approve or deny the request.
What information do you collect about my gameplay?
To make our games dynamic, fair, and endlessly fun, we collect
data about how you play. This information is the lifeblood of our game
design and improvement process.
▶ Progress & Achievements: Your game level, character stats,
scores, unlocked achievements, quest progress, and the virtual items
(like currency, skins, or equipment) you have collected or purchased.
* Why we need it: This data is the core of your saved game. It
allows you to pick up exactly where you left off. It also helps our
support team assist you if you encounter a problem (e.g., a missing item
or a bug with a specific quest).
▶ Behavior & Preferences: How long you play (session duration),
how often you log in (login frequency), your favorite game modes,
features you use most often, and your interactions with in-game events
and tutorials.
* Why we need it: This helps us understand what you love about
our games. If we see that many players are struggling with a certain
level, we can adjust its difficulty. If a new feature is a huge hit, we
know to build more like it. This feedback loop is essential for evolving
the game in a direction players want.
▶ Social Interactions: Your in-game friend lists, team or guild
memberships, records of item trading, and chat messages.
* Why we need it: Social features are key to a great community.
To protect our players, we use automated systems to filter chat for
toxic language, harassment, and cheating-related discussions. This is
for community safety only. We do not read your private chat messages for
marketing or other purposes.
▶ Purchase History: A log of your in-game transactions.
* Why we need it: This helps us provide you with accurate
customer support regarding your purchases. On an aggregated, anonymous
level, it also helps us understand which items are popular, allowing us
to offer better deals and more desirable content in the future.
What technical data does your system automatically collect?
When you connect to our Services, your device automatically
sends us certain technical information. This is not about who you are,
but about what you are using to play. This data is indispensable for
troubleshooting, security, and optimization.
▶ Device Information: Your device model and manufacturer,
operating system and version, screen resolution, and unique device
identifiers (like IDFA for iOS or GAID for Android).
* Why we need it: Knowing your device specs helps us optimize
the game's performance and graphics to run smoothly on your specific
hardware. If you report a crash, this information is the first thing our
developers look at to diagnose and fix the bug.
▶ Network Information: Your IP address, network type (e.g.,
Wi-Fi, 4G, 5G), and general carrier information.
* Why we need it: Your IP address helps us connect you to the
nearest, fastest game server for a low-lag experience. It is also a
critical tool for security, as it helps us detect suspicious activity
like an attempt to hack your account from an unusual location.
▶ Log Data: This includes error and crash reports, game start
and stop times, and performance metrics like loading times.
* Why we need it: Crash logs are vital for identifying and
fixing bugs. By analyzing log data, we can proactively identify server
issues or performance bottlenecks before they affect a large number of
players, ensuring a stable and reliable service.
Can you give specific examples of third-party partners and what
they do?
Yes, transparency here is key. We work with a select group of
trusted partners to perform functions we can't do ourselves.
▶ Analytics Partners (e.g., Google Analytics, Firebase): These
services help us understand how players interact with our game on a
large scale. They process aggregated and often anonymized data about
things like session length and feature usage. This helps us make
informed decisions about game design and improvements.
▶ Advertising Partners (e.g., Google AdMob, Unity Ads): To keep
many of our games free to play, we rely on advertising. These partners
help us display ads in the game. They use your device’s advertising
identifier to show you ads that are more likely to be relevant to your
interests, which supports our business and helps you discover new games.
▶ Payment Processors: As mentioned earlier, these are highly
secure, specialized companies that handle all aspects of payment
processing. They ensure your financial information is protected with
bank-grade security.
▶ Cloud Hosting Providers (e.g., Amazon Web Services, Google
Cloud): Our game servers, databases, and your game data are stored with
these leading cloud infrastructure providers. They offer
state-of-the-art security and reliability that far exceeds what a single
company could build on its own.
We have strict data processing agreements with all partners,
legally obligating them to protect your data and use it only for the
purposes we have authorized.
Section 3: How We Use Your Information 🔻
How and why do you use my information?
Every piece of information we collect has a clear purpose,
centered on providing you with a better, safer, and more enjoyable
gaming experience. Our use of data is always grounded in legitimate and
lawful purposes, such as fulfilling our contractual obligation to
provide you with the game, pursuing our legitimate interest in improving
our services, or obtaining your explicit consent for specific
activities.
How does my data lead to a better, more personalized experience?
Your data is the key to unlocking a game that feels like it was
made for you.
▶ Personalized Recommendations: By understanding your gameplay
habits, we can suggest new game modes, characters, or in-game items that
you are likely to enjoy. This helps you discover the best content
without having to search for it.
▶ Dynamic Content and Offers: We can tailor in-game events,
challenges, and special offers to your play style and progress. If
you're an advanced player, you might get a high-level challenge; if
you're new, you might get a helpful tip or a starter bundle.
▶ Seamless Experience: We remember your preferences, such as
language settings, volume controls, and graphical settings, so you don't
have to set them every time you log in.
How do you use my data to improve the game for everyone?
Beyond your personal experience, your data contributes to the
health and evolution of the entire game ecosystem.
▶ Bug Fixing and Performance Optimization: Aggregated technical
and log data is our most powerful tool for finding and fixing bugs. When
we see a spike in crashes on a certain device, we can immediately
investigate and release a patch, benefiting everyone with that device.
▶ Game Balancing: Is one character too powerful? Is a particular
mission too difficult? By analyzing aggregated gameplay data, our
designers can make data-driven decisions to ensure the game remains
fair, challenging, and fun for players of all skill levels.
▶ A/B Testing New Features: Before we roll out a major new
feature, we might test two different versions with small groups of
players. By analyzing how each group interacts with the feature, we can
determine which version is better and release the superior one to the
entire community.
How exactly do you use my data for advertising?
We differentiate between two types of ads:
1.Contextual Ads: These are ads based on the context of the game
you're playing (e.g., an ad for another fantasy game shown in our
fantasy RPG). They do not use your personal data.
2.Personalized Ads: These ads are tailored to be more relevant
to you based on your inferred interests, which are derived from your
gameplay data and device identifier. The goal is to show you ads you
might actually find useful.
You are in control. You can opt out of personalized advertising
at any time through your device's privacy settings (e.g., "Limit Ad
Tracking" on iOS or "Opt out of Ads Personalization" on Android). If you
opt out, you will still see ads, but they will be generic contextual
ads, not tailored to you.
How do you use my data to keep the game safe and fair?
A safe and fair environment is non-negotiable. We use automated
systems and, where necessary, human review to protect our community.
▶ Anti-Cheat Systems: Our systems analyze gameplay data for
patterns that are statistically impossible for a human player. This
helps us automatically detect and flag the use of cheat software, bots,
or exploits.
▶ Fraud Prevention: We monitor transaction and login data for
signs of fraudulent activity, such as account theft or attempts to use
stolen payment information. Detecting anomalies helps us protect both
you and our company.
▶ Enforcing Community Guidelines: We use automated tools and
player reports to identify and take action against behavior that
violates our terms of service, such as harassment, hate speech, or spam.
This is essential for maintaining a positive and welcoming community.
Section 4: Keeping Your Information Safe 🔻
How do you keep my information safe?
We take a "Security by Design" approach, meaning we build
privacy and security into our systems from the very beginning. Our
strategy is multi-layered, combining advanced technology with strict
procedural controls.
Where and how is my data stored?
Your data is stored with world-class cloud hosting providers
whose data centers are among the most secure facilities in the world.
▶ Physical Security: These facilities are protected by 24/7
security staff, biometric access controls, video surveillance, and
multiple layers of physical barriers.
▶ Digital Security: Our servers are protected by sophisticated
firewalls, DDoS mitigation services, and intrusion detection and
prevention systems. We employ a rigorous patching schedule to protect
against the latest known vulnerabilities.
▶ Encryption: We use industry-standard encryption (like AES-256)
to protect your data at rest (when stored on our servers) and in transit
(when it's traveling between your device and our servers over the
internet). This makes your data unreadable to unauthorized parties.
▶ Access Control: We enforce the principle of least privilege.
Our employees and contractors can only access the data they absolutely
need to perform their jobs. All access to sensitive systems is logged
and audited.
How long do you keep my data?
We do not keep your data forever. Our retention policy is based
on the principle of purpose limitation.
▶ Account Data: We retain your account information for as long
as your account remains active. If you choose to delete your account, we
will initiate a deletion process.
▶ Transaction Data: Due to legal and financial compliance
requirements (e.g., for tax and audit purposes), we may need to retain
transaction records for several years, even after you have closed your
account.
▶ Technical and Log Data: Raw logs are typically rotated and
deleted within a shorter period (e.g., 90 days), while aggregated,
anonymized analytics data may be retained for longer periods for trend
analysis.
▶ Deletion Process: When you request data deletion, we will
first verify your identity. The data is then removed from our live
systems and will be scrubbed from our backup systems according to our
backup rotation schedule.
What security measures do you have in place?
Our security program is comprehensive and constantly evolving.
▶ Technical Measures: This includes everything mentioned
above—encryption, firewalls, network monitoring, and secure development
practices.
▶ Organizational Measures: Security is also about people and
processes. Our employees receive regular training on data privacy and
security best practices. We have strict internal policies governing data
handling and incident response plans in place in case of a security
breach.
▶ User-Side Protection: We also encourage you to be our partner
in security. Protect your account by using a strong, unique password,
enabling two-factor authentication (2FA) where available, and being wary
of phishing emails or messages asking for your login details. We will
never ask you for your password.
When might you disclose my data for legal or security reasons?
Our policy is to protect your privacy, but there are rare
circumstances where we may be legally required to disclose data.
1.To Comply with the Law: If we receive a legally binding
request, such as a court order or a subpoena from a law enforcement
agency with proper jurisdiction. We will always scrutinize such requests
for validity and will only provide the minimum information necessary to
comply.
2.To Protect Our Rights and Users: If we have a good faith
belief that disclosure is necessary to prevent harm, investigate
significant violations of our terms of service, defend our legal rights,
or stop illegal activity. Any such disclosure would be carefully
considered and narrowly tailored.
Section 5: Your Rights and Choices
What are my rights regarding my personal data?
You have fundamental rights over your data, and we provide tools and
support to help you exercise them. Depending on your location, these rights
may include:
▶ The Right to Access: You can request a copy of the personal data
we hold about you.
▶ The Right to Rectification: You can ask us to correct any
inaccurate or incomplete data.
▶ The Right to Erasure (The "Right to be Forgotten"): You can
request that we delete your personal data.
▶ The Right to Data Portability: You can request your data in a
structured, machine-readable format to move it to another service.
▶ The right to Restrict Processing: You can ask us to temporarily
stop processing your data under certain conditions.
▶ The Right to Object: You can object to our processing of your
data, particularly for direct marketing.
How do I actually exercise these rights?
The process is designed to be straightforward.
▶ Self-Service Tools: For many actions, like correcting your profile
information or deleting your account, you can use the tools available
directly in the "Account Settings" or "Profile" section of our games.
▶ Contacting Support: For other requests, such as accessing or
porting your data, please contact our support team or our Data Protection
Officer at the email address provided below.
▶ Verification: To protect your privacy and security, we will need
to verify your identity before processing your request. This may involve
asking you to confirm information about your account or sending a
verification code to your registered email address.
▶ Response Time: We will acknowledge your request promptly and aim
to fulfill it within one month, as required by many regulations, unless the
request is particularly complex.
Section 6: Sharing and Children's Privacy
Do you share my information with anyone else?
To be crystal clear: We do not sell your personal data. Period.
We only share data with trusted third-party partners who act as our
service providers, as detailed in Section 2. They are our partners in
delivering the service to you, and they are contractually and legally
forbidden from using your data for any other purpose than the specific
service they are providing to us.
What happens to my data if the company is sold?
If The Company Entity undergoes a major business transition, such as
a merger, acquisition by another company, or sale of all or a portion of our
assets, your information will likely be among the assets transferred. We
will provide you with prominent notice of any such change in ownership and
of your choices regarding your data. We will also ensure that the new entity
is legally bound to honor the privacy commitments we have made to you in
this policy.
What is your policy on children's privacy?
Protecting the privacy of children is a responsibility we take with
the utmost seriousness. Our Services are not intended for or directed at
children under the age of 13 (or the applicable age of digital consent in
your region).
▶ Age Gates: We implement age verification mechanisms during our
registration process to prevent those under the age of consent from creating
an account.
▶ No Knowing Collection: We do not knowingly collect any personal
information from children.
▶ Data Deletion: If we learn that we have inadvertently collected
personal data from a child, we will take immediate and decisive steps to
delete that information from our systems as quickly as possible.
Section 7: Policy Updates and Contact Information
Will this policy change?
Yes, the digital world is always changing, as are laws and best
practices. We will periodically update this policy to reflect changes in our
Services or legal requirements. When we make material changes, we will
provide clear notice to you, either through an in-game pop-up, an email, or
a prominent announcement on our website. We encourage you to review this
policy from time to time to stay informed.
How can I contact you with questions?
Your questions and feedback are always welcome. If you have any
concerns about your privacy, wish to exercise your rights, or have any other
questions about this policy, please do not hesitate to reach out to our
dedicated privacy team. To help us assist you faster, please include your
username and a clear description of your request.
Email: [email protected]
Address: 1300 E9TH ST STE 1205 CLEVELAND, OH 44114
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